Contact Information

Thank you for visiting modllepd.shop.

Our customer service team can assist with product questions, orders, payments, delivery, tracking, cancellations, returns, refunds, consumer guarantee claims, privacy requests and complaints.

Customer Service Details

Store: modllepd.shop
Website: https://modllepd.shop
Email: OguinIqbal992@outlook.com
Business address: Unit 162, 13 City Road, Southbank, VIC 3006, Australia

Order Enquiries

When contacting us about an order, include:

• Your full name
• Your order number
• The email address used during checkout
• The delivery postcode
• A clear description of the request

If the enquiry concerns a damaged, faulty, unsafe or incorrect product, include clear photographs where reasonably possible.

Do not send complete payment card numbers, card security codes, account passwords or online banking credentials by email.

Returns and Refunds

To request return instructions or report a problem, email:

OguinIqbal992@outlook.com

The business address stated on this page is not automatically the return address.

Do not send a return to the business address or the address printed on the parcel unless we have specifically provided that location as the authorised return destination.

Delivery Enquiries

For tracking, delay, damage or non-delivery assistance, email us and include the order number and delivery postcode.

If a parcel is marked as delivered but cannot be located, check safe places, household members, neighbours and any carrier notice before contacting us.

Privacy Requests

Requests to access or correct personal information should be sent to:

OguinIqbal992@outlook.com

We may request information reasonably necessary to verify the requester’s identity.

Privacy matters are handled in accordance with our Privacy Policy and applicable Australian privacy law.

Complaints

If you are dissatisfied with a product or service, email us and provide:

• Your order number
• A clear description of the problem
• The outcome being requested
• Relevant photographs or supporting information

We will assess complaints fairly and provide remedies required by the Australian Consumer Law.

Contacting modllepd.shop does not prevent a customer from contacting Consumer Affairs Victoria, the Australian Competition and Consumer Commission, a payment provider or another appropriate authority.

Security Notice

modllepd.shop will not ask customers to send a complete payment card number, card security code, account password or online banking credentials by email.

Suspicious messages claiming to represent modllepd.shop should be reported to:

OguinIqbal992@outlook.com

Australian Consumer Law

Products sold to Australian consumers come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing on this Contact Information page excludes, restricts or modifies a statutory consumer right or remedy.

Contact Summary

modllepd.shop
Website: https://modllepd.shop
Email: OguinIqbal992@outlook.com
Address: Unit 162, 13 City Road, Southbank, VIC 3006, Australia

Last updated: 9 October 2026